Archive for August, 2011

PAIN OR GAIN: WHAT MOTIVATES BUYERS »

by John Ingrisano The Freestyle Entrepreneur Pain or gain?  That is why people buy – always!  As Entrepreneur Dan Paulson points out in his book, Apples to Apples: How to Stand out From Your Competition, “every purchase is an emotional purchase.” Your product or service either takes away the pain (I need a car or else […]

CLUB YOU: MAKE CUSTOMERS FEEL SPECIAL »

by John Ingrisano The Freestyle Entrepreneur Want to build a loyal clientele?  Then sell “membership” in your special club.  No, you do not need an online enrollment (though airlines and hotel chains find this effective).  Nothing formal like that.  Just do like Starbucks does:  Make customers feel that, when they do business there, they are part […]

POOR WRITING SKILLS HURT YOUR CREDIBILITY »

by John Ingrisano The Freestyle Entrepreneur “Thankls yo for your ordr.  We will skip it iwtnng two wbusi9ness days.”  Ever get an email, letter or memo like that?  Sure, that may be an extreme example.  However, we all see messages like this way more often than we should.  (And, yes, I admit, typos get by me […]