Category: Tales from the Trenches

MAKE CUSTOMERS FEEL SPECIAL »

(The following article first appeared in Corporate Report Wisconsin.) 
Sometimes we forget just how important the customer is.  And when we do, it costs us.  So, ask yourself, what have I done today to make my customers and prospects feel special and valued?
 Example # 1:  I needed a washer repaired last fall.  I called one service […]

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…AND SOMETIMES THE BEAR GETS YOU! »


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HONEST EMPLOYEE EVALUATIONS! »


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