Whatever happened to “You’re welcome?”
What I Think
Several months ago Issue of the Week gently chastised sales and customer-contact people…and waaay too many others in all types of businesses…who say “No Problem” when thanked.
Not that I thought we’d nip that particular verbal transgression in the proverbial bud, but it’s been getting worse. Much worse! Lately, in fact, not one person I’ve commended for their service in a restaurant, retail store or at online customer service departments has come back with anything but No Problem! And it’s usually said in a whiney voice…another pet peeve of mine, as Issue of the Week readers know.
One small step for man… I have no employees, but if I did, they’d get the message about “No problem” PDQ. The same would go if Sue and I still had children living at home. Our culture is falling apart piece by piece; it needs all the shoring up it can get!
What Do You Think?
Are you with me on this? Do you have employees who are guilty? Have you corrected them or considered it? We’d like to hear from you. Have you registered?
Bill Willard is a commercial freelance writer in Clearwater FL. A high-impact writer and editor for over 30 years, in addition to his byline pieces, Bill’s beat includes ghostwriting and editing for businesses of all types and sizes, professional practitioners and individuals. He is a www.thefreestyleentrepreneur.com Contributing Author.
Visit his Website: www.writergazette.com/WillardAssociates.shtml. Or contact him at firstname.lastname@example.org to sign up for his popular e-blog, Daily Grin.
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