Comments on: Proactive Customer Service is a Profit Center http://www.thefreestyleentrepreneur.com/issue-of-the-week/proactive-customer-service-is-a-profit-center/?utm_source=rss&utm_medium=rss&utm_campaign=proactive-customer-service-is-a-profit-center Survival skills for those of us crazy enough to work for ourselves. Sun, 18 Dec 2011 13:19:21 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: John Ingrisano http://www.thefreestyleentrepreneur.com/issue-of-the-week/proactive-customer-service-is-a-profit-center/comment-page-1/#comment-573 John Ingrisano Mon, 08 Sep 2008 18:24:44 +0000 http://www.thefreestyleentrepreneur.com/?p=339#comment-573 Bill, great points. I also loved the one about following up with prospects you DO NOT close. Great advice. John Bill, great points. I also loved the one about following up with prospects you DO NOT close. Great advice. John

]]> By: Kathy Doering http://www.thefreestyleentrepreneur.com/issue-of-the-week/proactive-customer-service-is-a-profit-center/comment-page-1/#comment-549 Kathy Doering Wed, 03 Sep 2008 17:06:33 +0000 http://www.thefreestyleentrepreneur.com/?p=339#comment-549 Hi Bill, I enjoyed your article and agree with all the points. Being in the customer relationship management business, I can tell you that most companies make these mistakes time after time. Smart leaders have known for a long time that their time, and the company’s money, is better spent getting closer to their clients as opposed to increasing their spending on another new but soon-to-be-forgotten marketing campaign. Thanks for the great article! Kathy Doering Ann Michaels & Associates, Ltd. Hi Bill,

I enjoyed your article and agree with all the points. Being in the customer relationship management business, I can tell you that most companies make these mistakes time after time.
Smart leaders have known for a long time that their time, and the company’s money, is better spent getting closer to their clients as opposed to increasing their spending on another new but soon-to-be-forgotten marketing campaign.

Thanks for the great article!

Kathy Doering
Ann Michaels & Associates, Ltd.

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